Technology & Platforms

A centralized toll-free support line that allows citizens and service users to access help, make enquiries, or report issues related to government dig...

A central authentication and single sign-on service that allows users to access multiple government platforms using one trusted identity and login mec...

A user-facing authentication app used for secure login, identity confirmation, multi-factor authentication, and approval of sensitive digital service...

A Malawi Government data exchange platform that enables secure integration and interoperability between systems across ministries, departments, agenci...

A shared government payment gateway for collecting fees and processing payments across digital public services, reducing the need for each service to...

A test environment for developers and service teams to integrate and validate payment workflows before connecting to the live BomaPay platform.

A shared verification service linked to NRB/NRIS that allows government systems to confirm a person’s identity using official national registration re...

A platform service that records, manages, and enforces user consent when personal data is shared or accessed across government digital services.

A digital credentialing service for issuing, verifying, and managing official electronic certificates, reducing dependence on physical documents and m...

A government domain registration service responsible for managing and approving official .gov.mw domains for public institutions and digital services.

A central government digital operations platform for monitoring, coordinating, and managing e-government services, projects, requests, and institution...

A government email service for official communication, supporting secure, standardized, and trusted email use across public institutions.

A government code repository and DevOps platform for managing source code, version control, collaboration, issue tracking, and deployment pipelines.

A shared government hosting and infrastructure environment that provides secure data centre services for government systems, applications, and digital...

A digital support ticketing system for logging, tracking, assigning, and resolving user support requests across government platforms and services.