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Delivery and Operations

Guides that support secure service delivery, operational processes, communication services, and production readiness.

Guidelines
Delivery and Operations
  • Email Service Guide
  • Secure Delivery Guide
Governance and Compliance
Identity, Access and Trust Services
Infrastructure and Platform Management
Monitoring, Logging and Evidence Management
Security and Risk Management
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Email Service Guide

This document establishes a comprehensive framework for standardizing government email usage across all ministries, departments, and agencies within the Republic of Malawi. Aligned...

Secure Delivery Guide

This document establishes a unified framework for secure software and infrastructure delivery across the Government of Malawi. It consolidates and aligns guidance on continuous int...

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